![]() It's: and for Downloading the app to see if it will let you in to change / update it in the settings. You can send them a personal message from their Facebook or Twitter pages. Have you considered contacting Customer Service via Facebook or Twitter? You can send them a message, during business hours you may also be able to message whilst logged out.Ĥ. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).ģ. If your Extensions aren't the problem, then go into your Chrome History and clear (click the checkbox): Browsing History, Cookies & other site data, and Cached images & files. My wife had this as her problem and she got it working. you another way and then add your new phone number to your account.Ĭontact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.ġ. This is the usual suspect, but not in my case. If that does not work then you would need to contact customer services so that they can i.d. Changing the password a few times sometimes works as it can bypass the phone verification. Trying again another day when sometimes you can get in without doing the verification and then change the number.ĥ. Trying another browser that may let you in without phone verification (then change it when you have logged in).Ĥ. Use the forgotten password option several times.ģ. I hope these suggestions help you to resolve the issue with activating PayPal Express Checkout on your Shopify store.Downloading the app to see if it will let you in to change / update it in the settings.Ģ. If all else fails, consider using a different payment gateway or reaching out to PayPal support directly for assistance. They may be able to identify the issue and provide a solution. Click Update next to '2-step verification.' Click Turn Off next to 2-step verification, then click the Turn It Off button. This process can only be done through your web browser and not through the PayPal App. If you are using a public or shared network, it's possible that there may be a firewall or security setting that is preventing the connection.Ĭontact Shopify support for further assistance. Click Set it Up and follow the steps on the screen. ![]() Try using a different internet connection. Here is the log: 0/1 paypal 0s elapsed starting 0/1 paypal 2. However, we navigate away from the security challenge screen before I can click on the recaptcha button. Sometimes, issues can be caused by cached data in your browser. Paypal shows a recaptcha after we enter the username / password. I even disabled my ad blocker in case there was some. When I go to login to my Paypal account it gives me the security challenge screen but the CAPTCHA isn't loading. Idk if this is just me or if others are experiencing this. If you changed your email address for the PayPal account, you will need to ensure that you have updated it in your Shopify store settings as well.Ĭlear your browser's cache and cookies. View community ranking In the Top 5 of largest communities on Reddit. If your account has any issues, such as a suspended account, it may prevent you from connecting to Shopify.Ĭheck that you are using the correct PayPal account email address. Here are some steps you can take to troubleshoot the issue:Ĭheck that your PayPal account is verified and in good standing. The most common ones may include server blackouts, verification blocks, security concerns, account limits, etc. Hello you are unable to activate PayPal Express Checkout on your Shopify store, it's possible that there may be a connection issue between your Shopify store and PayPal. There are multiple reasons why PayPal may stop working.
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